Shipping policy
Shipping Policy
Domestic Shipping (Canada)
- Free Shipping: We offer free shipping on all orders over $150 within Canada.
- Flat Rate Shipping: A flat rate shipping charge of $13.75 applies to orders under $150 in Canada.
- Please take note, Nunavut, Northwest Territories & Yukon does not qualify for free shipping. We charge a flat shipping rate of $18.95, which may increase based on package weight.
🇺🇸 U.S. Shipping Suspension Notice
Due to the recent U.S. trade tariffs imposed under the Trump administration and the resulting complications at the border (including excessive duties, delays, and uncertainty), we have made the difficult decision to temporarily suspend all sales and shipments to the United States.
We understand this may cause frustration for some of our valued U.S. customers, and we are sincerely sorry for the inconvenience.
As a Canadian company, we pride ourselves on offering quality products and reliable service — but under the current trade enforcement environment, it is no longer viable for us to ship to the U.S. without impacting prices, timelines, and customer satisfaction.
👉 Until this trade conflict is resolved, we will only be serving customers within Canada.
We thank you for your understanding and hope to resume U.S. shipping as soon as the situation allows.
General Information
- Processing Time: Orders are typically processed within 1-2 business days. During peak periods, processing times may extend slightly.
- Shipping Methods: We use mostly Canada Post and Purolator to ensure safe and prompt delivery of your order.
- Tracking Information: Once your order has shipped, we will send you a tracking number via email so you can track your package’s journey.
Contact Us
- Questions: If you have any questions about our shipping policy or require assistance with your order, please contact us at support@flashlightworld.com.
