If you wish to return a product, you must first contact our customer service team for return authorization. Please email us at support@flashlightworld.com with your order details, and we will guide you through the return process.
You may return new, unused, and unopened items within 10 days of delivery for a refund. Returned products must be in perfect, resalable condition, including all original packaging and accessories.
🔹 Initial shipping fees are non-refundable.
🔹 If your order originally qualified for free shipping, but you return an item and the remaining total falls below $150 CAD, the original shipping fee will be deducted from your refund.
🔹 All returns must be pre-approved by our team via email before being sent back.
For assistance, please reach out to:
📧 support@flashlightworld.com